Data protection policy
The website accessible at www.groupebigard.fr (hereinafter the Website) is the property of the company BIGARD Group.
As part of using this Website, the company BIGARD Group may collect certain personal information about you in full compliance with European and French law. The Company BIGARD Group may also collect data from the use of our customer services.
This policy informs you about the methods for collection, processing and use of your personal information and your data protection rights. We invite you to learn about this prior to submitting your personal information to us. We reserve the right to modify this policy at any time and thus suggest that you check it regularly.
1 – Who is responsible for related data processing?
The company is responsible for related data processing, and shall thus define what to use your personal information for and how to do so.
The company BIGARD Group is responsible for processing personal information about you.
Its head offices are located at: Zone Industrielle de Kergostiou 29300 QUIMPERLE
2 - At what point do we collect your personal data?
We collect personal information about you when:
You browse the Website; More generally, when you complete a form requiring you to provide information through the Website or at an event organised by our Company;
You contact our customer services department;
You receive communications (email, newsletter, etc.) from our company.
By clicking on the Website’s Recruitment section you shall be automatically redirected to the website groupebigardrecrute.fr. We invite you to consult the specific confidentiality policy for this website prior to subjecting your personal information.
3 - What personal information do we collect?
We consider that all information allowing you to be identified in a direct or indirect manner should be deemed to be personal information.
We are most likely to collect the following personal information:
Personal information that you provide us with, such as your name, date of birth, postal address, telephone number, email address, composition and habits of your family unit, your questions and claims, user name, password and all other information that we receive during exchanges using email, the website or post...
The information that is automatically collected such as your IP address, your web browser, cookies, the history of your visits to the Website, data associated to searches and browsing the Website, monitoring your actions with relation to emails that we may send to you...
You shall be informed what data is required and what data is optional when it is being collected. Without providing information that is required, the request associated to the collection of information may not be processed.
4 - What is the legal basis for how we process your data?
The processing of your data is justified based on a range of legal provisions, more specifically:
Consent: You accept the processing of your personal information through providing consent. In this case you may retract your consent at any time as per the means described in article 10 of this policy.
Contract: The processing of personal data is required for the execution of a contract that you have consented to.
Law: The processing of your personal information is required to comply with a regulation.
Legitimate interest: we have a commercial interest to process your personal information that is justified, balanced and does not infringe upon your private life. Unless there is an exception, you may, at any point, oppose the processing based on a legitimate interest as per the means described in article 11 of this policy.
5 - Why is your personal information collected?
We collect your personal information for all or part of the following main purposes:
- Commercial prospecting - Legal basis: Consent
- Managing loyalty scheme - Legal basis: Consent
- Managing customer relations / consumers - Legal basis: contract
- Managing your requests (request for information etc.) - Legal basis: Legitimate interest
- Producing statistics and aggregated marketing studies - Legal basis: Legitimate interest
- Administration of website and improving quality of service - Legal basis: Legitimate interest
- Exercise of our rights as part of a claim or legal proceedings - Legal basis: Legitimate interest
- Execution of a legal obligation that BIGARD GROUP must comply with - Legal basis: Law
6 - Who do we share your personal information with?
We never share your personal information with other companies for purposes of commercial prospecting.
It may be provided to subcontractors or service providers selected for their expertise and their reliability to act in our name and upon our instructions (IT subcontractors, etc.).
We shall only authorise these service providers to use your personal information to the degree that it is required to provide services in our name or to respect legal requirements and we shall do our utmost to ensure that your personal information is always protected.
We also remind you that information that you make public on third party websites such as social networks may be searched for, used and saved by other people around the world, and particularly in countries devoid of legislation that provides adequate protection for your personal information, as defined by your country of residence. We draw your attention to the fact that your use of these third party websites is exclusively governed by the general conditions of these third party websites. We invite you to learn about these conditions and refer to them regularly.
The data collected may also be provided to other companies in our group and to a third party in the case of sale, merger or transfer of all or part of the shares of our company.
Finally, it is also possible that we transmit your personal information to organisations and public authorities, if this is required by law or as part of an enquiry as per applicable regulations.
7 - How do we share your personal information?
BIGARD Group undertakes to take all technical and organisational measures required to maintain the confidentiality and security of personal information gathered in order to avoid that this data be damaged or destroyed, or that an unauthorised third party gain access to it.
8 - What is our policy for cookies?
A cookie is a small file with data sent to your browser when you view a website. We specifically use cookies for the following purposes:
Develop a better understanding of how you use our services to improve them
Prepare statistics for visiting our website and determine how you found it
You may block cookies using settings on your web browser that allow you to refuse all or some cookies. However, if you choose to block all cookies (including essential cookies) you might not be able to access all or part of our website.
9 - How long is your personal information stored for?
We aim not to store your personal information for a longer period than is required for the purposes laid out in this policy or for longer than stipulated by applicable law.
10 - What are your rights regarding you personal information and how can you contact us?
As per the applicable regulations, you have a right to access, rectify, oppose, limit the portability of and delete information about yourself. You may also remove your consent at any time. You also have the right to specify instructions regarding the fate of your your personal information and the way in which you want your right to be exercised upon your death.
You may exercise these rights by addressing a request accompanied by a copy of your item of identification by post to the following address:
BIGARD GROUP
Zone Industrielle de Kergostiou
29300 QUIMPERLE
Or to the following email address: bigard@bigard.fr
We inform you of the measures taken following your request as soon as we possibly can upon receiving it.
As per regulations in force, if you believe that your rights have not been respected, you may also register a claim with the CNIL: https://www.cnil.fr/fr/agir
For any questions relating to this policy for protecting personal information, we invite you to contact our Data Protection Officer (Délégué à la Protection des Données - DPD) at the following email address dpd@bigard.fr.
This policy for protecting personal information is effective as from 25/05/2018.